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ICMC Continuing Professional Development (CPD) Courses


1. Associate Member Upgrade to Member requires a total of 25 CPD Units
2. Direct Admission to Member requires successful completion of Mediation Skills Accreditation
and Certification Course and 30 CPD Units
3. Members Upgrade to Fellow requires a total of 40 CPD Units

Every organization all over the world is known to have people with different opinions, beliefs, character and personalities. Therefore, it would not come as a surprise to have diverse conflicts erupt in the workplace due to differences in opinions, beliefs and personalities.

Where conflicts in the work environment are not effectively managed, it can lead to loss of time, resources and affect the organization negatively, especially if these conflicts become frequent.

Managing conflicts in the work environment is necessary to having a healthy work environment which encourages employees to be effective and diligent.

This course will expose you to the causes of workplace conflicts, the types of workplace disputes and the requisite skills a manager needs to resolve disputes in the work place as well as how to prevent a conflict from escalating.

This course is important for employers, employees, managers and professionals who occupy leadership positions.

Course fee: N70,000 – Members (Seventy Thousand Naira only) N90,000 – Non-members (Ninety thousand Naira Only)

In Negotiations and Mediation sessions, a difference in cultural views can impede the process, especially where the issues in question are contentious.

Most people are influenced by cultural practices and these cultural practices cannot be denied or erased easily, even though we have seen cultural practices evolve over the years.

Where these cultural elements arise in a dispute, a mediator’s ability to understand and respect these diverging views is important to resolving the dispute.

For a mediator to provide solutions to disputing parties which will be mutually acceptable, the mediator must develop the necessary skills and level of awareness to the cultural biases of the parties and provide culturally acceptable solutions.

Course fee: N30,000 – Members (Thirty Thousand Naira only)                 N40,000 – Non-members (Forty Thousand Naira Only)

Disputes are inevitable in every form of human interaction and the family unit is no exception. These disputes can occur between couples or between other members of the family.

The causes of these conflicts can range from finances, to property and custody of the children.

family mediation has become an aspect of mediation that has gained traction in recent times with the surge in separation and divorce cases.

Family Mediation is an aspect of Mediation where the mediator assists couples and other family members facilitate communication in order to seek amicable options available which are suitable to their needs. Because family disputes are multi-faceted and complex, a family mediator must have a broad perspective to attend to the underlying issues.

This course will teach course participants how to provide parties in a dispute with a supportive atmosphere and a method of talking to one another, to assist them in resolving their issues and come up with acceptable solutions, and reach mutually satisfactory agreements.

Course fee: N70,000 – Members (Seventy Thousand Naira only) N90,000 – Non-members (Ninety thousand Naira Only)

The inner strength of a mediator thrives on the wheel of emotional intelligence. An emotionally intelligent mediator is solution driven, proactive and pragmatic. If a mediator is unaware of the effect that his/her behavior, thoughts, or beliefs can have on parties, the result can be detrimental, disempowering and frustrating.

To successfully manage a mediation process, developing emotional intelligence is a skill that is superior to knowledge and being a skill, it has to be acquired in order to make a success of the mediation profession.

This training will expose participants to the rudiments of emotional intelligence and how to apply it for effective mediation practice. As a mediator it is not enough for you to be effective but you need to be efficient as well. You need the tool of emotional intelligence to anchor effectiveness and efficiency in mediation. This will predispose you to the management of time and human psychology.

Course fee: N15,000 – Members (Fifteen Thousand Naira only)

 N20,000 – Non-members (Twenty Thousand Naira Only)

In mediation sessions, parties are bound to come to the mediator with their personality traits which may be positive or negative. Psychology is the study of how people think, feel, behave and factors that influence their decisions.

People have different personalities and so often understand and process information differently. Their perceptions, beliefs and feelings could therefore affect their understanding of issues.

For the Mediator to assist parties reach an amicable solution, awareness of emotion is necessary and sensitivity to the personality traits of the disputing parties is equally important. The Mediator must develop skills on how to manage people with difficult personalities.

This course will first teach participants how to manage their own emotions and how to manage the psychology and emotions of parties, to guide parties to arrive at resolution without basing such decisions on emotions but on information and rational thinking.

Course fee: N30,000 – Members (Thirty Thousand Naira only)

N40,000 – Non-members (Forty Thousand Naira Only)

All over the world, Litigation is the most recognized form of dispute resolution. However, it is known to be formal and inflexible. Navigating cases from the court of first instance up to the Supreme Court can be exhausting. In some instances, cases are ordered back for retrial.

This greatly affects the willingness of parties to want to resolve their disputes using Litigation. Other factors that discourage disputing parties is that litigation takes financial, emotional and sometimes social toll on the parties which are eager to put an end to.

This training will bring to the fore, the benefits of resolving disputes out of court, identify common pitfalls in out of court settlement and provide participants with the requisite tools to resolve conflicts out of court.

Course fee: N15,000 – Members (Fifteen Thousand Naira only)

 N20,000 – Non-members (Twenty Thousand Naira Only)

Mediation Advocacy is the technique of presenting and arguing a client’s issues, position, and interests in a non-adversarial way.

A mediation advocate has the responsibility to evaluate a case and provide constructive problem-solving approach to resolving the dispute at hand.

The advocate is also a crucial source of support and guidance to the client in what is a stressful and unusual situation.

This course will give you an insight into what model(s) of mediation a mediator should adopt, depending on the complexity of the dispute.

Course fee: N70,000 – Members (Seventy Thousand Naira only) N90,000 – Non-members (Ninety thousand Naira Only)

(Seventy-five -Thousand Naira Only)

Over the years we have seen different conflicts in Nigeria, however, the most prevalent are the communal disputes.  Nigeria been a multi-ethnic society is bound to have diverse ethnic and religious disputes. These communal conflicts have deteriorated to the point of distorting regional and national peace and security.

The impacts of these crises have especially been the loss of lives, the displacement of people and the destruction of properties. With these conflicts evolving over the years, the greatest challenge in resolving communal conflicts is how to maintain a healthy balance between both sides of the divide.

What this course aims to do is to analyze the causes of communal conflicts, factors that cause escalation of communal conflicts, learning how to balance the differences, wills, and capabilities of the disputing individuals, groups or communities and how mediators can provide multi-faceted solutions to aid both parties arrive at mutually satisfying and sustainable solutions.

Course fee: N70,000 – Members (Seventy Thousand Naira only) N90,000 – Non-members (Ninety thousand Naira Only)

The Internet and technology has become part of everyday life of most individuals world-wide.

However, technology has provided the tools and systems for dispute resolutions for online community.

Online dispute resolution (ODR) is the adaptation of technological systems, tools and devices for resolution of disputes. Resolution of disputes virtually has become a necessity in the wake of COVID-19 pandemic. Even in recent times, we have seen the adaptation of the Judiciary to attending to cases virtually, this therefore, speaks to the fact that resolving disputes online is necessary to curtail the number of conflicts which may arise online and offline, therefore, Online Dispute Resolution (ODR) is not only a tool that assist the neutral, but also the disputing parties in a dispute to resolve their disputes speedily.

Course fee: N100,000 – Members (One hundred Thousand Naira only)

N120,000 – Non-members (One Hundred and Twenty Thousand Naira Only)