The inner strength of a mediator thrives on the wheel of emotional intelligence. An emotionally intelligent mediator is solution-driven, proactive and pragmatic. If a mediator is unaware of the effect that his/her behaviour, thoughts, or beliefs can have on parties, the result can be detrimental, disempowering and frustrating.
To successfully manage a mediation process, developing emotional intelligence is a skill that is superior to knowledge and being a skill, it has to be acquired in order to make a success of the mediation profession.
This training will expose participants to the rudiments of emotional intelligence and how to apply it for effective mediation practice. As a mediator, it is not enough for you to be effective but you need to be efficient as well. You need the tool of emotional intelligence to anchor effectiveness and efficiency in mediation. This will predispose you to the management of time and human psychology.
The training is scheduled to hold as follows: Date: May 26th, 2022 Time: 10am – 1pm WAT Venue: Zoom